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Axis Images for Charts when Exported to image
rhaworth
#1 Posted : Wednesday, June 11, 2014 11:01:29 AM(UTC)
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Hello, having an issue with the charts and displaying the axis labels when calling .jqChart('exportToImage', config);

We are on version 3.8.7 and this is only happening in IE8.

When we call the export to image function on the chart the image downloads and the chart itself, axis data labels and data point labels are all there, unfortunately the axis labels such as "% of Total Population" is missing.

Images are perfectly fine in Chrome/FF/ and IE > 8

Is this something that we can get corrected?

Thanks

Ryan








Ivan
#2 Posted : Thursday, June 12, 2014 2:42:21 AM(UTC)
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Hi,

Can you send us a small example, in which this issue is reproducible ( support@jqchart.com ), so we can investigate it? Or is there a way we can check it somewhere online?
Best,
Ivan Petrov
jqChart Inc.
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